Websites offer the ability for interaction and automation and linking to other systems and interfaces of the organization, opening up a wide range of possibilities to provide customers, partners, employees and other users a number of features and functions that will help them better interact with the organization and access information on their own at their own convenience of time and location.
An example of this is a bank's website offering its account holders all access to their account information as well as enabling them to carry out transactions online from the comfort of their homes or offices anytime of the day or night. This offering has simplified transactions for thousands of customers and provided large benefits to the bank too.
All this interaction and integration comes from the use and integration of good software into the website. Confidentiality and privacy can be assured through good access methods, security, encryption and policies.
The software that is integrated with the website needs to be server driven and web-enabled. Microsoft .net, Java and PHP are popular development tools used to develop and integrate software interfaces into the website. The software most often also needs to store and manage data and this is done either by using a relational database like Oracle, Microsoft SQL Server, IBM DB2 or MySql or a universal data format like XML.
Indiamap Hosting has a software team that can design and develop software, interfaces and processes for good customer interaction as well as integration of the website with databases and other organizational systems. We have a strong methodology that enables us to create functionally strong, robust and effective software that is easy to use and blends in well with the website and its design. Our methodology comes from over a decade of extensive experience in development of software for a range of application areas and businesses.
Our methodology begins with discussions with the customer to evaluate possible areas of interaction and integration. There are several opportunities and possibilities for integration and websites can be designed to be powerful front-offices that provide the customer or partner a complete range of information and services such as ordering, payments, order tracking, account statements, service requests and others. Our team looks at these areas and explores possible areas of interest and priority that our customers have for them. The priorities for these possibilities come from knowing the needs of the customer or partner and these vary from industry to industry and from organization to organization. It is also possible that some areas are critical for productivity, efficiency and relationships that the organization has with its customers and partners and therefore these have higher priority. These priorities are worked out jointly with the customer team and a set of functional requirements and plans formulated.
Once the areas of software integration are determined the Indiamap Hosting team follows a structured process of design, development and quality assurance.
The stages that our software process go through are
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Functional Design |
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Database Design |
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Interaction Design |
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Project Plan |
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Software Development |
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Quality Testing & Assurance |
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Implementation |
Besides these customer reviews and discussions are inter-woven closely into the process to ensure that the objectives and progress of the software is in the direction required by the organization and meets their organizational and process requirements.
Indiamap places a lot of emphasis in the design process on the following areas
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Functional Alignment with the Organization & Process |
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Scalability and Expandability |
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Ease of Use & Interaction |
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Robustness in Database and Software Architecture |
Our software is designed to work well with the processes and requirements of the organization, be scalable and expandable to address future possibilities and expansions and be simple to use, intuitive and comfortable for user interaction. Our team of experts also builds in robustness into the core architecture of the database and software to ensure performance, flexibility and scalability.
Indiamap Hosting has a structured process for project progress and reporting and documentation. We stage our software online for our customers to review, use and try out and feedback from our customers is discussed in detail and revisions incorporated. This enables our customers to view the software and check it continuously for good integration with their processes and needs and ensure that the interfaces and operations of the software and useful for their customers and partners.
While this process is detailed, our use of electronic systems for all our work on a project ensures that work progresses at a very good pace. All our projects range from a time duration of 30 to 90 days and our systems enable good tracking of timelines and progress. In case of larger projects with more complex functionality, Indiamap Hosting prefers to divide these into phases, each of which are not more than 90 days to ensure good progress and utilization of the software and interfaces by our customers.
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