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 Enterprise Business Applications |
Software has been evolving as a usable service since the past decade. While the capabilities are all there for it to be a resource that an organization can access at will and pay based on usage, it is still far from being a default method for enterprises. The traditional software implementations where software is delivered and installed on local computers and maintained by each organization continues to represent the majority of software being produced and sold.
In 1995 Hotmail came out with an email service that you could use online. It had software, databases and interactive interfaces and represented possibly the first system that you could access at will online without needing any software to be installed on your local computer. You could therefore be completely computer independent ie you could go to any computer, connect to the internet and access the software that would let you read and reply to your email. Today over a 100 million users around the world use email services like this regularly without any investment or binding.
A pioneering movement in the use of business software as an online service that you can access and use just like the email service is Salesforce.com that today has a very large user base who come and work on the online software and interfaces for a monthly fee. The benefits are that there is no installation or administration of the software, no investments in infrastructure or license costs of the software, no dependence on individual computers that need to have specific software installed and no worry about updates and improvements in the software.
Today a lot of software is available for use online but the level of usage still is a tiny fraction of the total software that is used. All of this is however slowly changing as enterprises realize that software is a service that one needs to use as a facility or resource quite the same way as one would use power or a telephone or cellphone. An organization does not need to establish, maintain and manage large infrastructure and investments and there is a service provider who takes care of these. There are also no capital investments and instead a regular monthly billing that go into revenue expenses. The organization is also be able to switch on or switch off, scale up or down depending on the needs from month to month, incurring higher costs for higher usage and lower costs for lower usage. There is therefore no need for spare capacity / inventory of licenses and infrastructure when there is a scaling down.
We call these On-Demand Systems or Hosted Applications and the service providers who offer them as Application Service Providers (ASP).
Indiamap Hosting offers innovative, advanced and reliable systems for customer relationship management and organizational communication on-demand. Our systems are operated from robust and reliable infrastructure and we have a team for administration, management and support. Our costs offer high value and provide complete flexibility to the organization for scalability, mobility and expandability.
Indiamap Hosting systems on offer are from Nixel Technology and represent some of the best products and solutions available today.
. Nixel Direct - Sales & Marketing Automation
. Nixel OCMS - Customer Care
. Nixel Estate - Integrated Customer Relationship Management for Real Estate
. Nixel TeamPlay - Organizational Intranet and Knowledge Management
Our systems are all available for access 24 x 7 from our infrastructure and can be used for a monthly fee. Our support, product enhancements, infrastructure and systems management are provided within this fee and all that is needed is a computer that can connect to the internet and work a graphical browser like Internet Explorer with good performance. Organizations can now truly have their people mobile and able to access and work these systems from multiple locations and 24 x 7. These applications can also be setup and made operational in hours without any need for installation or maintenance and organizations can have several locations of their organization connected and integrated into a single system.
Each of these systems provides some of the best functionality in their category, are easy to learn and use and are being enhanced and improved all the time.
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