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Our business solutions are hosted and managed on our infrastructure and are available for use 24x7. We also have a team that provides telephone and email support for all our business solutions.
We have a range of solutions that are available for marketing and customer support:
- Response Management
- File Sharing
- Document Delivery
- Order Management
- Customer Service
Our solutions can be personalized with layouts and colours to blend with website designs. The interfaces can be integrated to be extensions of the website. Each solution has a management interface with multiple user access that provides complete control over the operations and use of the solutions. Customers can also be provided individual logins that enable them to each access their own information through their respective interfaces and connect with your team for support and interaction.
What will it cost ?
The costs of our business solutions depend on the type of application and volume of usage. Please contact us with details of your requirements and we will send you a quote.
What do you get ?
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Sophisticated online interfaces for your team and customers
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Personalization of Interface Design
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Configurable Processes
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Online help and documentation
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Telephone and Email Support
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Who is it for ?
Our business solutions are for businesses who want to engage with their customers over the internet and using their website. This can apply to a large number of industries and business applications. They are well suited for businesses where the customer profile is internet and mobile savvy and would like to have the convenience of being able to interact and help themselves through online interfaces. Export oriented businesses should use solutions like these to connect and provide better service to their customers worldwide. Our solutions enable businesses to provide information and services 24 x 7 through their websites. This convenience can be a large advantage where customers work from different time zones and geographies.
Why use it ?
- Provide better service and support to your customers through your website
- Enable 24 x 7 information and service access to your customers
- The returns from time saved by your team in addressing customer requirements and support can be multiples of the operating costs of our solutions
- Your team and customers will benefit from high speed and efficiencies through use of these solutions
- Your website will become the central point of information and service and be used more effectively for customer retention, referral and new business development
- Our solutions automate and streamline several customer related processes and these will lead to better efficiencies in your organization
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